Document ID: CGWP108 | Last Updated: May 22, 2019

Forward-thinking organizations are taking advantage of the tremendous advancements in computing, storage, and software technology to bring the necessary understanding to content to make intelligent business decisions. Specifically, the development of artificial intelligence (AI) and machine learning (ML) technologies have given rise to the ability to extract more information, and intelligence from the wide range of content in the enterprise, whether structured or unstructured. Enterprises are increasingly looking not only for technology solutions, but also greater service capabilities, delivered as skills that they can leverage throughout the organization.

“Content Intelligence enables the digital workforce with the necessary skills and understanding to make intelligent business decisions.

Content intelligence is the idea of applying AI and cognitive technologies to extract useful value and gain intelligence and learning from various forms of content, derive meaning and intent of documents, and add decision-making intelligence.

This white paper explores how content intelligence is transforming business processes and organizational requirements, and enables organizations to handle the full range of data in the organization, free up human labor to handle processing of data and documents, give a competitive advantage in document-intensive industries and business processes, engage customers more proactively to deliver better service and business processes, and engage customers in a more proactive manner and deliver better service

White Paper sponsored by ABBYY