Real-World, Industry and Adoption focused Market Research and Intelligence on AI.
Document ID: CGQT140 | Last Updated: May 20, 2018 Abstract Applying AI and Machine Learning (ML) to the area of customer support and customer service is a no brainer. It’s one of Cognilytica’s main classification areas for use cases of AI as applied to industry-specific (vertical) applications of AI. As such, the market for AI-based …
Applying AI and Machine Learning (ML) to the area of customer support and customer service is a no brainer. It’s one of Cognilytica’s main classification areas for use cases of AI as applied to industry-specific (vertical) applications of AI. As such, the market for AI-based customer support and service is a crowded space and continues …
In this wide ranging podcast, hear from Professor Tom Davenport, Distinguished Professor at Babson College, fellow of MIT initiative on digital economy, and senior advisor to Deloitte’s Analytics & AI practice. Tom Davenport recently wrote a piece for the Harvard Business Review on “Artificial Intelligence for the Real World”, as well as the widely promoted …
Two primary focuses of Cognilytica’s research is the concept of “Intelligent Assistants” whose primary job is to autonomously perform activities with the intelligence and capabilities often ascribed to humans, and conversely the concept of “Augmented Intelligence” where smart systems enable humans to do their job better. IPsoft is pioneering the space of Artificial Intelligence with …
Rather than replace human workers, Augmented Intelligence systems provide AI-based technologies that can enable humans to perform information tasks that were previously impossible, too difficult, or require significant amounts of time and effort. Flytxt is applying AI technology to enhance and automate customer engagement with an Augmented Intelligence approach. The company’s NEON-dX product leverages Machine …
Flytxt is applying AI technology to enhance and automate customer engagement with an Augmented Intelligence approach.
Humans excel in communicating with and developing relationships with other humans. Until we figure out the secret sauce behind emotion, consciousness, and common sense, AI systems will never be able to rival the inherent emotional intelligence of humans. So, instead of using bots and automated systems to replace humans in environments where relationships, conversations, dialogue, …
For many organizations, one of the most effective ways to achieve early ROI with artificial intelligence (AI) is to adopt technology that provides intelligent assistance to humans in their daily tasks, rather than replacing them with automated alternatives. This approach to empowering humans with smart assistants is called Augmented Intelligence, and is the primary area …
Document ID: CGBN108 | Last Updated: Jan. 26, 2018 Abstract Humans excel in communicating with and developing relationships with other humans. Until we figure out the secret sauce behind emotion, consciousness, and common sense, AI systems will never be able to rival the inherent emotional intelligence of humans. So, instead of using bots and automated …
In this podcast, Cognilytica analysts interview Santiago Braje, Global Head of Credit Trading at ING, who is the primary lead of “Project Katana”, a special AI-driven internal project funded by ING’s innovation fund. The goal of project Katana is to provide an Augmented Intelligence platform that assists bond traders in market making. The primary problem …