INFOGRAPHIC: AI in the Back Office


Artificial Intelligence (AI) and cognitive technologies are making their presence known across the board for many different industries. For many companies, the biggest impact AI is making in their back office – their operations, HR, finance, and other activities that are in support of the business’ main lines of operations and activities. In this infographic, Cognilytica shares some of the top ways in which AI is impacting the back office.

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Augmented intelligence is a new class of technology, data, methods, and skills focused around a business-led portfolio of industry-optimized AIs. With people and machines working together to address some of the most complex enterprise problems, AI can drive transformative change within an organization, deliver true business outcomes quickly, and greatly improve shared employee knowledge when paired with machine-delivered insights.

CognitiveScale Cortex 5 software helps businesses apply Artificial Intelligence and Blockchain technology to solve complex business problems at scale for financial services, healthcare, and digital commerce markets.

Our award-winning software is being used by global leaders such as USAA, Morgan Stanley, NBC, JPMC, ExxonMobil, and MD Anderson to increase user engagement, improve decision-making, and deploy self-learning and self-assuring business processes.

Headquartered in Austin, Texas, CognitiveScale has offices in New York, London, and Hyderabad, India, and is funded by Norwest Venture Partners, Intel Capital, IBM Watson, Microsoft Ventures, and USAA.

Find out more about CognitiveScale at

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