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Glossary of Artificial Intelligence (AI), Machine Learning (ML), and Big Data Terms

Key Performance Indicator (KPI)

A quantifiable measurement that is used to gauge how a system is performing for critical measures. Examples of KPIs include product or service usage, financial costs or returns, profit margins, customer metrics, revenue and sales measures, system performance, customer satisfaction, machine uptime or downtime, error rates, and other measures that determine overall success and performance. 

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