Autonomous Level 1 IT Service Desk support delivered in seconds is the promise of Actionable Science. | Autonomous Level 1 employee support delivered in seconds is the promise of Actionable Science. Leveraging the power of advanced AI, sophisticated process automation, intelligent algorithms and hundreds of prebuilt IT Helpdesk skills – Actionable Science platform is redefining and reimagining how employees get serviced.
Legacy IT service models rely on employee calling an agent, creating a ticket and the agent working manually to resolve it. This model is riddled with challenges of high cost, slow response times and lack of institutionalized learning.
Actionable Science platform can help IT teams deliver faster service, reduce support costs, drive higher self-service and make agents more productive. When an employee needs help with things like password resets, setting up new users, software installs, answering questions, provisioning access, email distribution lists etc. our platform can provide instant auto resolution so employees get superfast help at a fraction of the cost. When experts are needed – our platform can skip Level 1 and directly route to appropriate Level 2 support using inbuilt expert connect features.
CogAccess provides your team access to the latest market intelligence, vendor intelligence,industry-leading market research reports, government and industry case studies on advanced big data analytics, cognitive technologies, AI and machine learning and related topics on emerging technology.
● Access market intelligence & vendor databases with 15,000+ intelligence entries covering 20,000+ vendors
● In-depth analysis of markets and Implementation-focused case studies
● Insights and vendor intelligence around AI focused companies
● Leading analyst support on AI, ML, advanced analytics and automation
CogAccess provides a full year of access to Cognilytica Market Intelligence for your team for just $29,995 for a full year. Details below.
CogAccess provides annual access to the entire market research library and vendor database for up to 5 people on your team.
Cognilytica analysts have decades of experience in emerging technologies, big data analytics, and cognitive technologies.
Full access to all market intelligence and vendor databases, with ten hours advisory is included in your subscription.
Ten (10) hours of advisory included
You need access to up-to-date insight on successful implementations and best practices. You need here-and-now research on vendors and their capabilities. You need to keep your team informed on machine learning and AI best practices as well as market and research support. Cognilytica has you covered.