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Document ID: CGBN150| Last Updated: Aug. 2, 2018 The advancement of deep learning and other approaches to machine learning has made possible leaps in advancement

INFOGRAPHIC: 8 ways AI is improving customer service
Customer service is an important part to an organization and ensuring that customers get the best experience is paramount. AI technologies have been able to

Voice Assistant Benchmark 1.0 – July 2018 Results
Cognilytica Voice Assistant Benchmark Version 1.0 Tests conducted July 2018 Jump to section: Voice Assistant Benchmark Overview July 2018 Benchmark Questions & Results Benchmark Configuration

Cortex Briefing Note
Document ID: CGBN148 | Last Updated: Jul. 30, 2018 Systems that leverage machine learning (ML) to dynamically adapt to new information and data will shift

AlphaSense Briefing Note
Document ID: CGBN149 | Last Updated: Jul. 20, 2018 Cognitive technologies are enabling content summarization and semantic search in ways not possible before with traditional

INFOGRAPHIC: Top 8 Use Cases for Chat Bots
Chatbots are rapidly becoming part of our every day lives. Chatbots can be integrated into customer support service teams to answer common or basic questions.