Document ID: CGBN148 | Last Updated: Jul. 30, 2018
Systems that leverage machine learning (ML) to dynamically adapt to new information and data will shift these systems from mere robots that automate processes to Intelligent Process Automation (IPA) tools that can significantly impact the face of the knowledge worker economy. Focusing on delivering Intelligent Automation to enterprises, Cortex, a UK-based company founded in 2009 and acquired by Innovise, aims to transform the way companies go about business. Rather than simply focusing on automating existing business processes, the company offers multi-purpose intelligent automation that combines multiple intelligence and automation technologies with enhanced machine learning and cognitive technology capabilities. Cortex cites as business benefits and ROI from use of their solution an average 130 – 210% ROI in the first year, with automated actions achieving 99.8% accuracy, reducing MTTR by 96.66% and increase of operational capacity 3-10 fold.