Humans excel in communicating with and developing relationships with other humans. Until we figure out the secret sauce behind emotion, consciousness, and common sense, AI systems will never be able to rival the inherent emotional intelligence of humans. So, instead of using bots and automated systems to replace humans in environments where relationships, conversations, dialogue, negotiation, and interaction is necessary, we can use AI to help make sure that such interactions are positive and provide the value that everyone is looking for. Afiniti is focused on leveraging AI to help transform the way that humans interact. They create systems that help optimize the matching between individuals for sales, support, and other sorts of human-to-human interactions.
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