Knowledge Management is the process of finding, storing, and sharing information within an organization. When knowledge is not easily accessible to members of an organization, precious time is wasted searching for the relevant information instead of spent actually completing important tasks. The improved organizational learning and greater potential for collaborative work that result from an effective knowledge management strategy allows companies to increase their output and streamline organizational processes such as training or onboarding. Traditionally, knowledge management systems (KMS) make this possible by providing a centralized location to store and access information.
Related to the knowledge management market are markets for improving human learning from K-12 learning to higher education learning as well as continuous education, professional education, skills, and lifelong learning. Many of the tools and technology for knowledge management apply to education needs with additional enhancements. See the Market Overview for insights into how AI is impacting the knowledge management and human learning markets.