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In recent years we have seen amazing advances in the field of conversational AI. Machine learning, and in particular deep learning, has been getting a lot of attention lately. But this is not always the best method when building conversational AI. In this podcast Cognilytica analysts interview Martin Reddy, Co-Founder and CTO at PullString. We discuss 3 fallacies related to conversational AI, why machine learning isn’t always the best approach to solving conversations problems, and how PullString Converse provides an easy to use conversation canvas allowing companies who might not have a technical team in-house to create voice apps.
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