For organizations who want to get started on their AI journey, a great first place to start is with automation. However before even figuring out what to automate you should have a solid understanding of your business processes and tasks. But, what exactly is a business process? In this episode of the AI Today podcast hosts Kathleen Walch and Ron Schmelzer discuss what a business process is, define processes versus tasks, and bring this into the context of automation.
If you’re looking for additional information on this topic, as well as an interactive Q&A, join us for our upcoming webinar on Lessons Learned from Automation Success.