10 examples of RPA applications across different industries

Robotic Process Automation (RPA) is a technology solution that has taken the business world by storm in recent years, and for good reason. RPA can automate repetitive and mundane tasks, freeing up employees to focus on more important and strategic work. In this post, we’ll take a look at 10 examples of RPA applications across different industries, how they are applying automation, and hopefully provide some examples of how you could potentially apply this technology to your business as well.

Also be sure to check out the infographic on ​​8 Ways AI & RPA Is Improving Business Processes.

Banking and Financial Services: Banks and financial institutions use RPA to automate tasks such as opening accounts, loan origination, and KYC (Know Your Customer) compliance. RPA can also be used to process transactions and reconcile accounts.

Healthcare: Healthcare is not always a quick adopter of new technologies, however they have embraced automation. RPA can be used to automate tasks such as patient registration, appointment scheduling, and insurance claims processing. Additionally, RPA can be used to extract data from electronic health records (EHRs) and populate patient charts. In particular, during the height of the COVID-19 pandemic, healthcare was using RPA to speed up tracking health care inventory and personal protective equipment, scheduling, and data consolidation and reporting.

Supply Chain and Logistics: RPA can be used to automate tasks such as order processing, inventory management, and shipping. Additionally, RPA can be used to track and monitor supply chain data in real-time.

Retail: RPA can be used to automate tasks such as order processing, inventory management, and shipping. Additionally, RPA can be used to track and monitor supply chain data in real-time. RPA has also been used to process large quantities of customer service requests quickly and efficiently.

Human Resources: RPA can be used to automate tasks such as candidate screening, onboarding, and employee benefits enrollment. Additionally, RPA can be used to extract data from resumes and populate candidate profiles.

Telecommunications: RPA can be used to automate order processing and billing. Additionally, RPA can be used to extract data from customer call logs as well as populate customer profiles.

Manufacturing: RPA can be used to automate tasks such as inventory management, production scheduling, and quality control. Additionally, RPA can be used to extract data from production logs and monitor production efficiency in real-time.

Insurance: RPA can be used to automate tasks such as policy underwriting, claims processing, and policy renewals. Additionally, RPA can be used to extract data from policy documents and populate customer profiles.

Government: RPA has been applied to many areas of government. It can be used to automate tasks such as passport and visa processing, tax filing, and voter registration. Additionally, RPA can be used to extract data from government forms and populate citizen profiles. Government agencies in the U.S., including the National Science Foundation, IRS, GSA, and others are using RPA to help augment their current workforce and save precious time from the employee’s day to free them up for higher value tasks. They are using RPA to help digitize content, identify the structure and elements (fields, tables, boxes) of a document, locate and extract data, and move documents along in the approval process.

Energy and Utilities: RPA can be used to automate tasks such as meter reading, billing, and customer service. Additionally, RPA can be used to extract data from energy consumption logs and monitor energy usage in real-time.

Listen to our AI Today Podcast on methodologies and best practices for successful RPA Implementation.

RPA can be used to automate a wide range of tasks across different industries, from banking and healthcare to retail and manufacturing. RPA is helping businesses become more efficient, accurate, and cost-effective. Companies that implement RPA can also improve their customer service and overall customer experience. If you’re considering RPA for your business, it’s important to find the right solution that meets your specific needs and requirements. With the right RPA solution, you can transform your business and take it to the next level.

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